Contact: MyTeachingStrategies® Support for GOLD® users

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MyTeachingStrategies® Support for GOLD® users

Support Resources

Have a question? We’re here to help! You can use the following resources to find information about using GOLD® on MyTeachingStrategies™.

If you would prefer to speak to a Teaching Strategies representative, please refer to the Technical Support or Customer Support contact information.

 

Introducing the NEW MyTeachingStrategies® Support Portal!

The portal provides MyTeachingStrategies® users with access to more than 400 searchable support articles, how-to videos and webinars, and a path to contact us with your technical support questions! It will be continuously updated with new content as it becomes available, and you can expect additional support articles, video tutorials, and more in the future!

We will be removing this Support Resources page from our website in November 2018.
Our new Support Portal will provide you with a more user-friendly way to access the information found here. After November, this page will redirect you to the Support Portal where you can find support for your implementation of GOLD® as accessed through MyTeachingStrategies®.

MyTeachingStrategies® Orientations and Webinars


On-Demand Orientations

Join us for an orientation designed to introduce teachers and administrators to GOLD® as accessed through MyTeachingStrategies™.

Webinars

MyTeachingStrategies® support webinars are hosted regularly with topics for both teachers and administrators.

MyTeachingStrategies™ Username and Password Reset


Please click on the links below to reset your MyTeachingStrategies™ username and/or password.

MyTeachingStrategies™ How-To Guides


For step-by-step guidance for using many of the features and functionality of MyTeachingStrategies™, you can also reference the MyTeachingStrategies™ How-To Guides for Teachers and Administrators:

In addition, we also provide step-by-step guidance for using many of the features available for families in MyTeachingStrategies™:

The GOLD® Documentation App for Mobile Devices


For step-by-step guidance for using many of the features and functionality of MyTeachingStrategies™, you can also reference the MyTeachingStrategies™ How-To Guides for Teachers and Administrators:

Support for the Teach area


The Teach area of MyTeachingStrategies™ provides planning functionality that helps to link assessment data with instruction, helping you to individualize instruction for every child in your class. Here you will find weekly and monthly calendars to help streamline your planning process, and innovative tools that let you populate or rearrange your day with just a few taps.

Teacher Resources

Administrator Resources

Support for the Assess area


The Assess area provides access to GOLD®, our solution for authentic, ongoing assessment, with tools and resources that allow subscribers to view and add documentation, complete checkpoints, and share documentation with families and administrators.

GOLD® System Requirements

Teacher Resources

Administrator Resources

Support for the Develop area


In the Develop area, you’ll find support for growing your professional knowledge, refining your teaching practice, and strengthening your implementation, including CEU credit-bearing online professional development courses, free product tutorials, and the Teaching Strategies Interrater Reliability Certification.

Teacher Resources

Administrator Resources

Support for the Report area


In the Report area, you can access interactive reports that help to bring your data to life. Reports tell a story about each child’s progress and provide actionable information that helps you understand and report out on what the children in your program are likely to do next. Here you can also keep track of your professional development activities achieved within the Develop area to share with administrators.

Teacher Resources

Administrator Resources

Support for the Family area


The Family area provides support designed to engage and include families in meaningful ways, including family communication tools to help share information about children’s learning and development. Here you’ll also find ongoing support for promoting regular dialogues between school and home.

Teacher Resources

Administrator Resources

Technical Support

For any technical questions, including inquiries about using GOLD®, please use the Technical Support contact information.

Call Us

Technical support: +1866-736-5913 (7:00 a.m. to 9:00 p.m. ET, Monday through Friday)

Contact Us Online


 

Customer Support

For any customer-related questions, such as purchasing and order inquiries, please use the Customer Support contact information.

Call Us

Customer support: +1800-637-3652, Option 4 (8:00 a.m. to 6:00 p.m. ET, Monday through Friday)

Contact Us Online

Stay up to date with news about our free webinars, online resources, and products.

Teaching Strategies, LLC.