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Support Resources

Have a question? We’re here to help! You can use the following resources to find information about general customer and product support topics.

If you would prefer to speak to a Teaching Strategies representative, please refer to the Technical Support or Customer Support contact information.

Browse Our Free Support Resources

The MyTeachingStrategies® Support Portal
To access our free support resources, please visit the MyTeachingStrategies® Support Portal.

MyTeachingStrategies® Orientations
Join us for an orientation designed to introduce teachers and administrators to GOLD® as accessed through MyTeachingStrategies®.

MyTeachingStrategies® Support Webinars for GOLD® Users

MyTeachingStrategies® support webinars are hosted regularly with topics for both teachers and administrators.

MyTeachingStrategies® Username and Password Reset

Please click on the links below to reset your MyTeachingStrategies® username and/or password.

Our Course Adoptions and Reprints Policy

Course Adoptions
Reprint Permissions

Technical Support

For any technical questions, including inquiries about using GOLD®, please use the Technical Support contact information.

Call Us

Technical support: +1866-736-5913 (7:00 a.m. to 9:00 p.m. ET, Monday through Friday)

Contact Us Online


Customer Support

For any customer-related questions, such as purchasing and order inquiries, please use the Customer Support contact information.

Call Us

Customer support: +1800-637-3652, Option 4 (8:00 a.m. to 6:00 p.m. ET, Monday through Friday)

Contact Us Online

Stay up to date with news about our free webinars, online resources, and products.

Teaching Strategies