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Support Resources

Have a question? We’re here to help! You can use the following resources to find information about general customer and product support topics.

If you would prefer to speak to a Teaching Strategies representative, please refer to the Technical Support or Customer Support contact information.

Browse Our Free Support Resources

To access our free support resources, please visit the Help area of MyTeachingStrategies®, please select the blue question mark icon on any page within MyTeachingStrategies®.

MyTeachingStrategies® Orientations
Join us for an orientation designed to introduce teachers and administrators to GOLD® as accessed through MyTeachingStrategies®.

MyTeachingStrategies™ How-To Guides
For step-by-step guidance for using many of the features and functionality of MyTeachingStrategies®, you can also reference the MyTeachingStrategies® How-To Guides for Teachers and Administrators:

MyTeachingStrategies™ Support Webinars for GOLD® Users

MyTeachingStrategies® support webinars are hosted regularly with topics for both teachers and administrators.

MyTeachingStrategies® Resources for GOLD® Users

The GOLD®support page provides access to resources designed to help you use GOLD® as accessed through MyTeachingStrategies®.

MyTeachingStrategies® Username and Password Reset

Please click on the links below to reset your MyTeachingStrategies® username and/or password.

Our Course Adoptions and Reprints Policy

Course Adoptions
Reprint Permissions

Technical Support

For any technical questions, including inquiries about using GOLD®, please use the Technical Support contact information.

Call Us

Technical support: +1866-736-5913 (7:00 a.m. to 9:00 p.m. ET, Monday through Friday)

Contact Us Online


Customer Support

For any customer-related questions, such as purchasing and order inquiries, please use the Customer Support contact information.

Call Us

Customer support: +1800-637-3652, Option 4 (8:00 a.m. to 6:00 p.m. ET, Monday through Friday)

Contact Us Online

Stay up to date with news about our free webinars, online resources, and products.

Teaching Strategies, LLC.